Ｍy name is Janet, an unorthodox digital product designer.
With a BA degree in English literature, I worked as an International Sales for 8 years, dealing with clients from across the globe except the Antarctica, before realizing the only sense of accomplishment I got from the job was when I designed a perfect Excel sheet to calculate my orders.
So even when I joined a software company as a translator, I couldn't be content either. I couldn't help but notice all the little nagging problems, from inconsistent wording on the UI to problematic user flows. I volunteered to rewrite the manuals when there's nothing helpful for users in them; I offered to help designing the product when we were short of hands. Gradually, I ended up working as the UX designer / product owner, in charge of the planning, ideation and design process, working closely with other engineers & QA to build an industry-leading product for the past 4 years.
To me, design is about problem-solving, and I enjoy the process of turning concept into reality, crafting a practical solution while making it aesthetically pleasing. I thrive on challenges and always keen to try something new.
我是陳毓聆，一個斜槓產品人。
學生時期愛上網，靠自學做了幾個不同規模的網站，但沒想過把它當職業。大學英文系畢業後，在台廠當了8年的國貿業務，和五湖四海的客戶打交道，才發現不管英文講得好不好，客戶就是客戶，全世界都一樣。
本來想轉職當翻譯，卻因為進了軟體公司，一邊試圖把工程師寫的奇怪中文翻成英文，一邊報bug給他們修，覺得手冊寫得太差所以我來寫，發現功能沒人設計所以我來做，最後變成了所謂的設計師，專門負責通靈理解老闆和客戶的想法，探索使用者的需求、情境和痛點，然後整理成功能規格、流程圖、介面排版，交給工程團隊去開發。當然，開發完的驗收還是我來測，介面的文字還是我來翻譯，文件也還是我來寫，不時還要負責回答業務和維運同事丟過來的各種疑難雜症、、、
講起來好像有點心酸，但或許是終於做到喜歡的事情，不知不覺就做了四、五年。
對我來說，「設計」不只是講求美感，更重要的是幫助人們解決問題。而我喜歡透過觀察、透過邏輯，透過不斷的嘗試與優化，來尋找合適的解決方法。
但是我不喜歡也不擅長行銷自己，所以如果有緣的話，我們就能一起工作，然後我會努力成為工具人你最好的助手（笑）。